Legal & Policies
Last updated: June 2026
Introduction
Data We Collect
Privacy First: We collect only the information necessary to plan your safari and process your booking. Your data is handled responsibly, securely, and only for legitimate travel-related purposes.
To provide safari planning and travel-related services, we may collect the following categories of personal information:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, age, gender, nationality | Safari booking / guest details form |
| Contact Data | Phone number, WhatsApp number, email address | Booking, enquiry, or contact form |
| ID Document Data | Aadhaar, PAN, Passport, Voter ID number and scan copies | Required for safari permit applications as mandated by the respective Forest Department |
| Travel Data | Safari date, park, zone, mode, booking ref | At time of booking |
| Payment Data | Transaction ID, payment status (not card details) | Payment processing |
| Technical Data | IP address, browser type, device, pages visited | Automatically on website visit |
| Communication Data | WhatsApp Chats, Emails, Contact Form Submissions, Call Records, Customer Support Conversations | When you communicate with our team |
These documents are collected solely to comply with the requirements of the respective Forest Department or authorized government authority responsible for issuing safari permits. We do not use these documents for marketing purposes, nor do we sell or disclose them to unauthorized third parties.
How We Use Your Data
We use your personal information only for legitimate business and travel-related purposes, including:
1. Safari Permit Coordination
To process and coordinate safari permit applications by submitting the required information and identity documents to the respective Forest Department or other authorized government authorities.
2. Travel & Booking Services
To arrange and manage safari bookings, hotel and resort reservations, transportation, airport transfers, tour packages, and other travel-related services requested by you.
3. Communication
To send booking confirmations, payment acknowledgements, safari permits (when received), travel updates, reminders, invoices, and customer support messages via phone, WhatsApp, SMS, or email.
4. Customer Support
To respond to enquiries, provide travel assistance, resolve complaints, answer booking-related questions, and offer pre- and post-booking support.
5. Payment Verification
To verify successful payments, prevent fraudulent transactions, maintain booking records, and issue invoices or receipts.
6. Legal & Regulatory Compliance
To comply with applicable laws, taxation requirements, government regulations, court orders, law enforcement requests, and other legal obligations under Indian law.
7. Website Security & Improvement
To analyse website traffic, monitor performance, enhance user experience, improve our services, detect fraudulent activity, and maintain the security of our website and systems.
8. Marketing Communications (Optional)
With your consent, we may send information about wildlife destinations, travel packages, seasonal offers, promotions, and important travel updates. You may opt out of promotional communications at any time without affecting your bookings.
9. Internal Business Operations
To maintain business records, perform internal audits, improve service quality, resolve disputes, enforce our policies, and ensure the efficient operation of our business.
Our Commitment
We use your personal information only for the purposes described in this Privacy Policy and never sell, rent, or trade your personal information to third parties for their independent marketing purposes.
We do not use your personal information for automated decision-making, profiling, or any process that produces legal or similarly significant effects without your knowledge or consent.
Data Storage & Security
At Jeep Safari Bookers, protecting your personal information is one of our highest priorities. We implement reasonable administrative, technical, and organizational safeguards to protect your data against unauthorized access, misuse, loss, alteration, or disclosure.
Our security measures may include:
- SSL/TLS encryption to help secure information transmitted through our website.
- Secure payment processing through trusted third-party payment gateways. We do not store your debit or credit card number, CVV, PIN, OTP, or internet banking credentials.
- Access controls that limit personal data access to authorized personnel only.
- Secure storage and handling of booking records and customer information.
- Continuous monitoring and appropriate security practices to protect the confidentiality and integrity of your data.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security, although we continually strive to maintain industry-appropriate safeguards.
Security of Government ID Documents
Government-issued identity documents (such as Aadhaar Card, Passport, Voter ID, Driving Licence, or other accepted identification) are collected only when required for safari permit applications or other travel-related services.
These documents are:
- Used solely for processing safari permits and related travel bookings.
- Accessible only to authorized personnel involved in your booking.
- Shared only with the respective Forest Department, authorized government authorities, or service providers when required to complete your booking.
- Protected using appropriate security measures to prevent unauthorized access or misuse.
- Retained only for as long as necessary to complete your booking, comply with applicable legal or regulatory requirements, or resolve disputes. Once no longer required, they are securely deleted or disposed of in accordance with our data retention practices.
We never sell, rent, or use your government-issued identity documents for advertising, marketing, or any purpose unrelated to your requested travel services.
International Users
If you access our website from outside India, you acknowledge that your personal information may be processed and stored in India, where our business operates. By using our services, you consent to such processing, subject to applicable laws.
Data Sharing & Third Parties
At Jeep Safari Bookers, we respect your privacy and do not sell, rent, lease, or trade your personal information to any third party for their independent marketing or commercial purposes.
We share your information only when it is necessary to provide the services you have requested or when required by law.
Forest Departments & Government Authorities
To process safari permit applications, we may share your name, age, gender, nationality, government-issued identity documents, and other required booking details with the respective Forest Department or other authorized government authorities. This is a mandatory requirement for obtaining official safari permits and park entry.
Hotels, Resorts & Accommodation Partners
To confirm your accommodation, we may share relevant booking details such as your name, contact information, number of guests, check-in/check-out dates, and any special requests with the hotel or resort you have selected.
Transportation & Local Service Providers
Where transportation or transfer services are booked through us, we may share your name, contact details, pickup and drop locations, travel schedule, and other necessary information with our transport partners solely for coordinating your journey.
Payment Service Providers
Payments made through our website are processed securely by trusted third-party payment gateway providers. These providers process your payment information in accordance with their own privacy policies and applicable security standards. Jeep Safari Bookers does not store your complete debit or credit card details, CVV, PIN, OTP, or internet banking credentials.
Technology & Service Providers
We may engage trusted third-party service providers to assist with website hosting, communication services, customer support, analytics, or other operational functions. These providers are permitted to access personal information only to the extent necessary to perform services on our behalf and are expected to protect your information appropriately.
Legal & Regulatory Requirements
We may disclose personal information when required to do so by applicable law, court order, regulatory authority, law enforcement agency, or other competent government authority, or where such disclosure is necessary to protect our legal rights, investigate fraud, enforce our policies, or comply with legal obligations.
Our Commitment
We share only the minimum amount of information necessary to provide the requested travel services and comply with legal requirements. Every organization with whom we share personal information receives only the data required to perform its specific role in your booking or as required by applicable law.
Cookies & Tracking
Jeep Safari Bookers uses cookies and similar technologies to improve your browsing experience, enhance website functionality, analyze visitor behavior, and provide a more personalized experience.
We may use the following types of cookies:
Essential Cookies
These cookies are necessary for the proper functioning of our website. They enable core features such as page navigation, secure sessions, booking forms, and security protections. Because these cookies are essential to the operation of the website, they cannot be disabled through our website.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as page visits, session duration, device type, browser information, and website performance. We may use trusted analytics services, such as Google Analytics, to improve our website and user experience.
Preference Cookies
These cookies remember your preferences, such as previously selected national parks, booking progress, language, or other website settings, so you don't have to re-enter them during future visits.
Marketing Cookies (If Applicable)
With your consent, we may use marketing or advertising cookies to measure the effectiveness of our advertising campaigns and display more relevant travel-related content. These cookies do not collect sensitive personal information.
Managing Cookies
Most web browsers allow you to manage, block, or delete cookies through their settings. You may choose to disable non-essential cookies at any time.
Please note that disabling certain cookies may affect the functionality, performance, or user experience of some features on our website, including booking forms and personalized settings.
Your Rights
Your Privacy Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and other relevant regulations, you may have the following rights regarding your personal information:
Right to Access
You may request information about the personal data we hold about you and how it is being used.
Right to Correction
You may request that we correct or update any inaccurate, incomplete, or outdated personal information.
Right to Erasure
You may request the deletion of your personal information where it is no longer required for the purpose for which it was collected, subject to our legal, regulatory, contractual, or booking-related obligations.
Right to Withdraw Consent
Where we rely on your consent to process personal information (such as for promotional communications), you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Right to Object to Marketing
You may opt out of receiving promotional emails, WhatsApp messages, SMS, or other marketing communications at any time. Transactional messages related to your bookings may still be sent where necessary.
Right to Raise a Concern
If you believe your personal information has been handled improperly, you may contact us using the details provided below. We will review your request and respond within a reasonable period in accordance with applicable law.
Exercising Your Rights
To exercise any of the rights described above or to make a privacy-related enquiry, please contact us at:
Email: info@jeepsafaribookers.in
Phone: +91-7683000401
Address: Block Kamna, 28-B-D, Vaishali Road, Extension, Ghaziabad, Uttar Pradesh, 201010, India
For security purposes, we may request additional information to verify your identity before processing your request. Certain requests may be declined or limited where retention or processing of personal information is required by applicable law, contractual obligations, fraud prevention, dispute resolution, or the completion of your travel booking.
Children's Privacy
Jeep Safari Bookers' website and services are intended for individuals who are 18 years of age or older and are legally capable of making travel bookings.
We do not knowingly collect personal information directly from children or minors without the knowledge and consent of a parent or legal guardian.
Where a safari booking includes children or minors as guests, we may collect limited personal information—such as their name, age, gender, nationality, and government-issued identification (where required)—only through the adult making the booking. This information is collected solely for the purpose of processing safari permits, accommodation reservations, transportation arrangements, and other travel-related services requested by the booking holder.
The parent, legal guardian, or authorized adult making the booking confirms that they have the authority to provide the minor's personal information and consent to its processing in accordance with this Privacy Policy.
We do not knowingly use children's personal information for marketing, advertising, profiling, or any purpose unrelated to the requested travel services. Where required by law or upon a verified request from a parent or legal guardian, we will take reasonable steps to review, update, or delete a minor's personal information, subject to our legal and regulatory obligations.
Third-Party Links
Our website may contain links to third-party websites or services, including official National Park and Forest Department portals, government safari booking systems, hotels and resorts, payment gateway providers, transportation partners, social media platforms, maps, and other travel-related resources.
These third-party websites and services operate independently and have their own privacy policies, terms of use, and data handling practices. Jeep Safari Bookers does not own, control, or manage these external websites and is not responsible for their content, security, availability, or privacy practices.
When you leave our website or interact directly with a third-party service, your information will be governed by that organization's own policies. We encourage you to review the applicable privacy policy and terms before providing any personal information or completing any transaction.
The inclusion of links to third-party websites does not imply any partnership, endorsement, sponsorship, or affiliation with Jeep Safari Bookers unless expressly stated. Likewise, links to official government or Forest Department websites are provided solely for informational or booking-related purposes and do not indicate that Jeep Safari Bookers is affiliated with or authorized by those authorities.
Data Retention
Jeep Safari Bookers retains personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain legitimate business records.
Unless a longer retention period is required or permitted by applicable law, we generally retain information as follows:
| Data Category | Retention Period |
|---|---|
| Booking Records | Up to 3 years after the safari or travel completion date for customer support, dispute resolution, and business record purposes. |
| Government ID Documents | Deleted within 90 days after the completion of the safari or travel service, unless a longer retention period is required by law, regulatory authorities, or an ongoing dispute. |
| Payment & Tax Records | Retained for up to 7 years or for the period required under applicable tax, accounting, and financial laws in India. |
| Enquiries & Contact Requests | Up to 1 year from the date of the last interaction, unless a booking is completed or a longer retention period is required. |
| Marketing Preferences | Retained until you unsubscribe, withdraw your consent, or request deletion, subject to applicable legal requirements. |
| Technical & Website Usage Data | Retained for a reasonable period to maintain website security, improve performance, and comply with legal or operational requirements. |
Changes to This Policy
For material changes that significantly affect how we process your data, we will notify you via email or WhatsApp where feasible.
Contact for Privacy Queries
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we collect, use, store, or protect your personal information, please contact us:
B.A.T.S Traveller
Brand: Jeep Safari Bookers
Email: info@jeepsafaribookers.in
Phone: +91-7683000401
Address: Block Kamna, 28-B-D, Vaishali Road, Extension, Ghaziabad, Uttar Pradesh, 201010, India
We are committed to addressing all privacy-related enquiries promptly and professionally. We aim to acknowledge and respond to all legitimate privacy requests within 30 days, although response times may vary depending on the nature and complexity of the request.
To protect your privacy and prevent unauthorized access to your personal information, we may request additional information to verify your identity before processing your request.
If your request relates to an ongoing booking or safari permit, we may retain certain information where required to complete the booking, comply with applicable laws, resolve disputes, or fulfil our legal obligations.
This Privacy Policy shall be governed by the laws of India. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh, India.
Last updated: June 2026
Introduction
Welcome to Jeep Safari Bookers, a wildlife travel brand operated by B.A.T.S Traveller ("we", "us", or "our"). We are an Independent Travel Agency & Safari Booking Assistance Platform that provides safari permit booking assistance, wildlife travel consultation, hotel and resort reservations, transportation coordination, customized tour packages, and other related travel services across India.
Jeep Safari Bookers is not affiliated with, endorsed by, authorized by, or operated by any National Park, Forest Department, Wildlife Authority, State Government, or the Government of India. We act solely as an independent travel agency, assisting customers in planning and coordinating their wildlife travel experiences. All official safari permits are issued exclusively by the respective Forest Department or other authorized government authorities in accordance with their applicable rules and regulations.
These Terms & Conditions ("Terms") govern your access to and use of our website, https://jeepsafaribookers.in, and all services provided by Jeep Safari Bookers.
These Terms constitute a legally binding agreement between B.A.T.S Traveller and every individual or entity accessing our website or using our services ("User", "Customer", "Traveller", or "You").
By accessing our website, submitting an enquiry, requesting a quotation, making a booking, completing a payment, or otherwise using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy, Disclaimer, Cancellation & Refund Policy, and any other policies published on our website.
If you do not agree with any provision of these Terms, you must immediately discontinue the use of our website and refrain from booking or using our services.
Who We Are — Important Disclaimer
Please read this notice carefully before using our website or booking any services.
We are NOT affiliated with, associated with, authorized by, endorsed by, sponsored by, or operated by any National Park, Tiger Reserve, Forest Department, Wildlife Authority, State Government, Central Government, Tourism Board, or the Government of India.
We are not the official safari booking portal for any National Park, Tiger Reserve, or Wildlife Sanctuary in India, and we do not exercise any governmental authority over safari permits, park operations, wildlife management, or tourism administration.
Our role is limited to assisting travelers by providing:
- Safari permit booking assistance and coordination.
- Wildlife travel consultation and itinerary planning.
- Hotel and resort reservations.
- Transportation and cab arrangements.
- Customer support throughout the booking process.
For these professional services, Jeep Safari Bookers charges independent service and consultation fees, which are separate from government safari permit fees and other charges payable to third-party service providers.
Please note the following:
- We are a private and independent travel agency.
- We do not issue or approve safari permits.
- All safari permits are issued exclusively by the respective Forest Department or other authorized government authorities.
- Safari permit availability, pricing, allocation, park entry, safari timings, zones, and operational decisions are determined solely by the relevant government authorities.
- Submission of a booking request through Jeep Safari Bookers does not guarantee the availability or confirmation of a safari permit.
- All decisions made by the respective Forest Department or other authorized government authorities are final and beyond our control.
By using our website or booking our services, you acknowledge that you understand the independent nature of our business and agree that Jeep Safari Bookers acts solely as a travel intermediary and booking assistance provider, and not as a government authority or official booking portal.
Our Services
Our services may include, but are not limited to:
Safari Booking Assistance
We assist customers in coordinating jeep safari, canter safari, and other safari booking requests by facilitating the submission of permit applications to the respective Forest Department or other authorized government authorities. The issuance and confirmation of safari permits remain solely at the discretion of the relevant authorities.
Safari Zone & Travel Guidance
We provide travel consultation and recommendations on safari zones, safari timings, park entry gates, travel seasons, and wildlife destinations based on publicly available information, seasonal conditions, and our travel experience. These recommendations are advisory in nature and do not guarantee wildlife sightings or permit availability.
Hotel & Resort Reservations
We assist in identifying, recommending, and coordinating reservations at hotels, resorts, jungle lodges, and other accommodation providers according to your travel preferences, availability, and budget.
Transportation Coordination
We coordinate cab bookings, airport and railway station transfers, local transportation, and other travel-related transport services through independent third-party transportation providers.
Customized Wildlife Tour Packages
We design and coordinate customized wildlife travel itineraries for individuals, families, couples, educational groups, photographers, and corporate travelers, combining safari assistance with accommodation, transportation, and related travel services.
Travel Consultation & Customer Support
We provide general travel guidance regarding national parks, wildlife tourism, safari procedures, permit requirements, travel planning, and other related assistance before, during, and after your booking.
Service Availability
All services offered by Jeep Safari Bookers are subject to:
- Availability of safari permits and government approvals.
- Availability of hotels, resorts, transportation, and other third-party services.
- Applicable laws, government regulations, and Forest Department policies.
- Operational limitations, weather conditions, conservation measures, and force majeure events.
Jeep Safari Bookers acts solely as an Independent Travel Agency & Safari Booking Assistance Platform. We do not own, operate, manage, or control National Parks, Forest Departments, safari vehicles, hotels, transportation providers, or any other third-party service providers. The actual delivery of these services remains the responsibility of the respective government authorities or independent third-party providers.
Booking Process & Confirmation
Jeep Safari Bookers does not sell, issue, own, or control safari permits for any National Park, Tiger Reserve, or Wildlife Sanctuary in India.
Our role is limited to assisting and coordinating the safari permit booking process on your behalf. Based on the information and documents you provide, we submit the required details to the respective Forest Department or other authorized government authority for permit processing.
All safari permits are issued solely by the respective Forest Department or authorized government authority in accordance with their applicable rules, regulations, availability, and eligibility criteria.
The applicable government safari permit fee is paid towards the official permit, while Jeep Safari Bookers charges a separate service and consultation fee for travel planning, booking assistance, coordination, customer support, and related travel services.
Submission of a permit application through Jeep Safari Bookers does not guarantee permit approval or confirmation. The approval, rejection, cancellation, modification, pricing, and allocation of safari permits remain entirely at the discretion of the respective Forest Department or other authorized government authority.
Payments, Fees & Refunds
Jeep Safari Bookers charges independent service and consultation fees for providing safari booking assistance, travel planning, booking coordination, customer support, itinerary management, and other related travel services. These fees are separate from government safari permit fees, accommodation charges, transportation costs, taxes, and any other charges payable to third-party service providers.
Government Permit Fees
Jeep Safari Bookers does not sell or issue safari permits. Where applicable, the government safari permit fee is collected solely for the purpose of submitting your permit application to the respective Forest Department or other authorized government authority on your behalf. Such government fees are passed on at the applicable official rates and are not retained as revenue by Jeep Safari Bookers.
Price Transparency
Before you confirm your booking, we will provide a clear breakdown of all applicable charges, which may include:
- Government safari permit fees (where applicable).
- Jeep Safari Bookers' service and consultation fees.
- Hotel or resort charges.
- Transportation or cab charges.
- Applicable taxes and statutory levies.
By making payment, you acknowledge and accept the quoted pricing and authorize us to coordinate the requested travel services on your behalf.
Payment Processing
All payments are processed through secure and trusted payment gateways that comply with applicable industry security standards. Jeep Safari Bookers does not store your complete debit card, credit card, or banking credentials.
Taxes
Goods and Services Tax (GST) and other applicable taxes shall be charged on our service fees in accordance with the prevailing laws of India. Government fees and third-party charges shall be billed as applicable.
Failed or Pending Payments
A booking will not be processed, confirmed, or submitted for permit application until successful payment confirmation has been received.
Jeep Safari Bookers shall not be responsible for booking failures, permit unavailability, pricing changes, or loss of availability resulting from delayed, incomplete, failed, reversed, or declined payments.
Refunds
Refunds, cancellations, modifications, and related matters are governed by our Cancellation & Refund Policy, which forms an integral part of these Terms & Conditions. By using our services, you acknowledge that you have read and agree to that policy before making any booking or payment.
Wildlife Sighting Disclaimers
Wildlife safaris are conducted in natural forests and protected habitats where the movement and behaviour of wild animals are entirely unpredictable. Jeep Safari Bookers does not guarantee sightings of tigers, leopards, rhinoceroses, elephants, birds, or any other wildlife species.
By booking a safari through Jeep Safari Bookers, you acknowledge and agree that:
- Wildlife sightings are natural occurrences and cannot be guaranteed by Jeep Safari Bookers, the respective Forest Department, National Park Authority, safari operators, guides, drivers, or any third-party service provider.
- The likelihood of wildlife sightings depends on numerous factors beyond human control, including animal behaviour, weather conditions, season, habitat, time of day, visitor movement, conservation activities, and other environmental factors.
- The absence of sightings of any particular wildlife species shall not constitute a failure of the safari experience or the services provided by Jeep Safari Bookers.
- No refund, compensation, credit, replacement safari, or other claim shall be available solely because a customer did not sight a particular animal or wildlife species during the safari.
- Any photographs, videos, testimonials, promotional materials, or wildlife images displayed on our website, social media platforms, advertisements, or marketing materials are for illustrative and promotional purposes only and represent possible wildlife experiences. They should not be interpreted as a promise, warranty, or guarantee of similar sightings during your visit.
- All safari experiences remain subject to the natural behaviour of wildlife, prevailing forest conditions, conservation measures, government regulations, and operational decisions of the respective Forest Department or National Park Authority.
By proceeding with your booking, you expressly acknowledge and accept the inherent uncertainty of wildlife safaris and agree that Jeep Safari Bookers shall not be held liable for the absence of wildlife sightings or any expectations relating to such sightings.
Government Permits & Forest Department Authority
Entry into National Parks, Tiger Reserves, Wildlife Sanctuaries, and other protected areas in India is governed exclusively by the respective State Forest Department or other authorized government authorities. Jeep Safari Bookers acts solely as an Independent Travel Agency & Safari Booking Assistance Platform and does not issue, approve, control, or guarantee safari permits or park entry.
Our role is limited to assisting customers by coordinating safari permit applications and related travel arrangements on their behalf. The following conditions apply:
- All safari permits are issued, approved, modified, rejected, suspended, or cancelled solely at the discretion of the respective Forest Department or other authorized government authority.
- Submission of a booking request or permit application through Jeep Safari Bookers does not guarantee permit confirmation, park entry, or safari availability.
- National Parks, Tiger Reserves, safari zones, entry gates, routes, and safari operations may be closed, suspended, modified, or restricted without prior notice due to weather conditions, wildlife movement, conservation activities, government orders, law and order situations, public safety concerns, or any other administrative or environmental reasons.
- Safari zones, entry gates, safari timings, vehicle allocations, guide allocations, and visitor capacity are determined exclusively by the respective Forest Department and may differ from customer preferences or booking requests.
- Jeep Safari Bookers has no authority to influence, modify, or override any decision made by the Forest Department or other government authorities, and all such decisions shall be final and binding.
- All visitors must carry the original valid government-issued photo identification document submitted during the booking process, or any other identification required by the respective Forest Department, at the time of park entry. Failure to produce valid identification may result in denial of entry without any liability on the part of Jeep Safari Bookers.
- Entry requirements for children and minors, including age restrictions, identification requirements, ticket eligibility, and applicable charges, vary between National Parks and are governed solely by the prevailing policies of the respective Forest Department.
- Customers are solely responsible for complying with all park rules, wildlife conservation regulations, safety instructions, photography restrictions, prohibited items, and other conditions imposed by the respective Forest Department or National Park Authority.
Jeep Safari Bookers shall not be responsible for any permit rejection, cancellation, park closure, zone change, entry denial, operational modification, or any other decision made by the respective Forest Department or authorized government authority.
Liability & Limitations
Wildlife safaris and related travel activities are conducted in natural environments and involve inherent risks that are beyond the control of Jeep Safari Bookers.
By booking or participating in any safari or travel service arranged through Jeep Safari Bookers, you acknowledge and voluntarily accept these inherent risks, including but not limited to:
- Wildlife encounters or animal attacks.
- Accidents involving safari vehicles or other modes of transportation.
- Personal injury, illness, medical emergencies, or death.
- Slips, falls, or injuries while travelling or participating in safari activities.
- Loss, theft, or damage to personal belongings.
- Weather-related incidents, natural disasters, road conditions, or other unforeseen events.
- Delays, cancellations, or disruptions caused by government authorities, Forest Departments, or third-party service providers.
Jeep Safari Bookers acts solely as an Independent Travel Agency & Safari Booking Assistance Platform and does not own, operate, manage, or control safari vehicles, National Parks, Forest Departments, hotels, transportation providers, guides, or other third-party service providers.
Accordingly, to the maximum extent permitted by applicable law, Jeep Safari Bookers shall not be liable for any accident, injury, illness, disability, loss of life, property damage, theft, delay, or any direct or indirect loss arising during or in connection with your safari, accommodation, transportation, or any other travel service provided by third parties, except where such liability cannot be excluded under applicable law.
Customers are responsible for exercising reasonable care, following all safety instructions, complying with the rules and regulations of the respective Forest Department, National Park Authority, safari guides, drivers, hotels, and other service providers, and ensuring that they are medically fit to participate in the booked activities.
We strongly recommend that all travellers obtain adequate travel, medical, and personal accident insurance before undertaking any wildlife safari or related travel.
User Conduct & Responsibilities
By accessing our website or using the services of Jeep Safari Bookers, you agree to act responsibly, lawfully, and in accordance with these Terms & Conditions. As a customer, you agree to:
- Provide complete, accurate, truthful, and up-to-date information in all enquiries, bookings, and communications.
- Submit valid government-issued identity documents wherever required for safari permit processing and carry the original identification documents during your visit to the National Park or Tiger Reserve.
- Carefully review all booking details and immediately notify Jeep Safari Bookers of any errors before confirmation or permit submission.
- Comply with all rules, regulations, safety guidelines, and instructions issued by the respective Forest Department, National Park Authority, safari guides, drivers, hotel staff, and other authorized personnel.
- Respect wildlife, fellow visitors, and the natural environment by refraining from creating noise, littering, feeding animals, damaging vegetation, or engaging in any activity that may disturb wildlife or the forest ecosystem.
- Refrain from carrying or using prohibited items within protected areas, including any item restricted by the respective Forest Department or applicable law.
- Not engage in any unlawful, fraudulent, abusive, threatening, discriminatory, or unethical conduct while using our website or during any travel services arranged through Jeep Safari Bookers.
- Not misuse, interfere with, disrupt, attempt to gain unauthorized access to, reverse engineer, or otherwise compromise our website, booking systems, or related services.
- Make payments only through authorized payment methods and not engage in fraudulent payment activities, chargeback abuse, identity misrepresentation, or any other dishonest practices.
- Promptly inform Jeep Safari Bookers of any changes to guest details, travel dates, or other booking information that may affect your reservation.
Failure to comply with these responsibilities may result in the rejection or cancellation of your booking by the relevant authorities or service providers.
Jeep Safari Bookers reserves the right, at its sole discretion, to refuse service, suspend or cancel bookings, decline future bookings, report unlawful activities to the appropriate authorities, or permanently restrict access to our services where a customer violates these Terms & Conditions, provides false or misleading information, engages in fraudulent or illegal activities, or behaves in a manner that threatens the safety, rights, or interests of Jeep Safari Bookers, its employees, partners, other customers, wildlife, or the environment.
Any additional costs, penalties, losses, or consequences arising from a customer's failure to comply with these obligations shall be the sole responsibility of the customer.
Intellectual Property
All content available on the Jeep Safari Bookers website, including but not limited to text, articles, graphics, illustrations, SVG artwork, icons, photographs, videos, logos, trademarks, brand elements, page layouts, website design, user interface, source code, software, databases, and other materials (collectively, the "Content") is the intellectual property of Jeep Safari Bookers, B.A.T.S Traveller, or its respective licensors and is protected under applicable copyright, trademark, intellectual property, and other laws.
Except as expressly permitted by law or with our prior written consent, you may not:
- Copy, reproduce, republish, modify, translate, distribute, display, transmit, sell, license, or commercially exploit any part of our website or Content.
- Use, reproduce, imitate, or display the Jeep Safari Bookers, B.A.T.S Traveller, or any associated brand name, logo, trademark, trade dress, or visual identity in any manner that may create confusion, imply endorsement, sponsorship, affiliation, or association without our prior written permission.
- Scrape, crawl, harvest, mine, systematically extract, or collect data, images, content, pricing, or other information from our website using bots, spiders, automated tools, artificial intelligence systems, or any similar technologies without our prior written authorization.
- Reverse engineer, decompile, modify, interfere with, or attempt to gain unauthorized access to any part of our website, systems, software, or underlying infrastructure.
- Remove, alter, or obscure any copyright, trademark, proprietary notices, or other legal notices displayed on our website.
Limited permission is granted to access and use this website solely for personal, non-commercial purposes related to obtaining information about or booking our travel assistance services. This permission does not transfer any ownership or intellectual property rights to you.
Any unauthorized use of our Content or intellectual property may result in the suspension or termination of access to our services and may give rise to civil and/or criminal proceedings under applicable laws.
Privacy
Your privacy is important to us. Our collection, use, storage, processing, and protection of your personal information are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.
By accessing our website, submitting an enquiry, making a booking, providing your personal information, or using any of our services, you acknowledge that you have read, understood, and agreed to the practices described in our Privacy Policy.
You consent to the collection, use, storage, processing, and sharing of your personal information as necessary for the purposes of:
- Processing safari permit applications with the respective Forest Department or other authorized government authorities.
- Coordinating hotel, resort, transportation, and other travel-related bookings.
- Providing customer support and booking assistance.
- Processing payments and complying with applicable legal, regulatory, and tax obligations.
- Improving our website, services, and customer experience.
Jeep Safari Bookers implements reasonable administrative, technical, and organizational security measures to safeguard your personal information. However, while we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.
If you do not agree with our Privacy Policy or the manner in which your personal information is processed, you should refrain from using our website or booking any services through Jeep Safari Bookers.
For complete information regarding our data handling practices and your privacy rights, please refer to our Privacy Policy, available on this website.
Amendments to These Terms
Jeep Safari Bookers reserves the right to modify, amend, update, replace, or discontinue these Terms & Conditions, or any part thereof, at any time to reflect changes in applicable laws, government regulations, business practices, operational requirements, or the services we provide.
Any revised version of these Terms & Conditions will be published on our website together with the updated "Last Updated" date and shall become effective immediately upon publication, unless otherwise stated.
Your continued access to or use of our website or services after any such changes constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the updated Terms, you must discontinue the use of our website and services.
We encourage all users to review these Terms & Conditions periodically to remain informed of any updates. Where we consider a change to be material, we may, at our discretion, notify existing customers through email, WhatsApp, or other appropriate communication channels. However, the absence of such notification shall not affect the validity or enforceability of the revised Terms & Conditions.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India.
Any dispute, claim, controversy, or legal proceeding arising out of or relating to these Terms & Conditions, your use of our website, or any services provided by Jeep Safari Bookers shall, to the extent permitted by applicable law, be subject to the exclusive jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh, India.
Before initiating any legal proceedings, both parties agree to make reasonable efforts to resolve any dispute amicably through good-faith discussions. Customers are encouraged to contact Jeep Safari Bookers first to allow us an opportunity to address and resolve their concerns in a fair and timely manner.
Nothing in these Terms & Conditions shall restrict or exclude any rights or remedies available under applicable Indian law where such rights cannot be lawfully limited or excluded.
Contact Us
For questions about these Terms & Conditions, contact us:
Website: https://jeepsafaribookers.in/
Email: info@jeepsafaribookers.in
Phone: +91-7683000401
Address: Block Kamna, 28-B-D, Vaishali Road, Extension, Ghaziabad, Uttar Pradesh, 201010, India
Last updated: June 2026
Introduction
This Cancellation and Refund Policy governs all bookings, reservations, and payments made through Jeep Safari Bookers, a brand and venture operated by B.A.T.S Traveller ("we", "us", "our"). This policy should be read in conjunction with our Terms & Conditions and Privacy Policy, which together form the complete agreement between you and B.A.T.S Traveller.
Jeep Safari Bookers, operating under B.A.T.S Traveller, is an independent private travel assistance and safari consultation venture. We provide travel consultation, safari booking assistance, resort reservation support, transportation coordination, itinerary planning, and related travel facilitation services for wildlife tourism across India.
Our service fees cover consultation, coordination, booking assistance, and trip management. Third-party charges, including government safari permit fees, park entry fees, accommodation charges, transportation costs, and other vendor-related expenses, are governed by the respective cancellation and refund policies of the relevant authorities and service providers. Any refunds related to such third-party services will be subject to their applicable terms and conditions.
Policy Overview
Jeep Safari Bookers' refund eligibility is determined by how far in advance the cancellation is made before the safari date. The earlier you cancel, the higher the refund. Government permit fees are generally non-refundable once issued, regardless of cancellation timing.
Two categories of charges apply to your booking:
- Jeep Safari Bookers Service Fee: Our coordination, consultation, and management fee. This is partially or fully refundable based on the schedule below.
- Third-Party Pass-Through Costs: Government permit fees, resort charges, transport fees. These are governed by the respective third party's cancellation terms and may be non-refundable.
Cancellation Schedule — Service Fee
| Cancellation Timing | Service Fee Refund | Govt Permit Fees | Resort / Transport |
|---|---|---|---|
| 15+ days before safari | ✓ 100% Refund | Varies by park | Per resort policy |
| 8–14 days before safari | 75% Refund | Non-refundable | Per resort policy |
| 4–7 days before safari | 50% Refund | Non-refundable | Non-refundable |
| 1–3 days before safari | 25% Refund | Non-refundable | Non-refundable |
| Same day / No show | No Refund | Non-refundable | Non-refundable |
| Booking not confirmed yet | ✓ 100% Refund | ✓ Full Return | ✓ Full Return |
Non-Refundable Items
- Government Safari Permits: Once issued by the forest department, safari permits are non-refundable. This is a government policy — Jeep Safari Bookers has no authority to alter this.
- Resort No-Show Charges: Resort no-show and last-minute cancellation fees as per the individual resort's policy.
- Payment Gateway Charges: Transaction fees charged by payment gateways (Razorpay, Cashfree, PhonePe, PayU) are non-refundable.
- Consultation Fees: Fees paid for travel consultation, zone advisory, or itinerary planning that have already been delivered.
- Transport Booked & Deployed: Cab or transport charges where the vehicle has already been dispatched for pickup.
- Documentation Processing: Fees paid for documentation, permit paperwork, or ID submission already processed.
How to Cancel a Booking
Step 1 — Send Written Request: Email us at info@jeepsafaribookers.in OR send a (+91-7683000401) WhatsApp message with your cancellation request.
Step 2 — Include Booking Details: Include your Booking Reference Number, registered name, registered phone/email, safari date, and park name.
Step 3 — Receive Confirmation: We will confirm receipt of your cancellation within 4 business hours and communicate the applicable refund amount based on the cancellation schedule.
Step 4 — Refund Initiated: Eligible refunds are processed to your original payment method within 7–10 business days.
Refund Process & Timeline
- Refund Method: Refunds are processed to the original payment method used at the time of booking (credit card, debit card, UPI, net banking, or wallet).
- Processing Time: Jeep Safari Bookers initiates the refund within 3–5 business days of cancellation confirmation.
- Bank/Gateway Credit: After initiation, the refund reflects in your account within 5–10 additional business days, depending on your bank or payment provider.
- Total Timeline: Expect 7–15 business days from cancellation confirmation to refund receipt.
- Refund Currency: All refunds are in Indian Rupees (INR).
Force Majeure & Extraordinary Circumstances
- Natural disasters (earthquakes, floods, cyclones, forest fires)
- National or state-declared emergencies or curfews
- Pandemic-related travel restrictions or lockdowns
- Government orders closing national parks or restricting travel
- Strikes, civil unrest, or security situations affecting the destination
In force majeure situations, Jeep Safari Bookers will make reasonable efforts to reschedule your booking at no extra charge, or offer the maximum possible refund after deducting non-recoverable third-party costs.
Government Park Closures
(a) Attempt to reschedule your safari to the next available date at no extra cost, OR
(b) Refund the Jeep Safari Bookers service fee component in full.
Government permit fees in such cases are subject to the forest department's own refund policy, which Jeep Safari Bookers does not control.
No-Shows & Late Arrivals
- The safari booking will be treated as a no-show.
- No refund shall be provided on any component of the booking — service fee, permit fee, or resort charges.
- Late arrivals that miss the safari window due to personal delays are treated as no-shows.
Booking Modifications
- Date Change: Possible if requested 7+ days before the safari date and subject to availability. An administration fee may apply.
- Park or Zone Change: Treated as a cancellation and new booking. Applicable cancellation charges will apply.
- Guest Addition: Possible before permit submission. Additional fees apply for added guests.
- Guest Reduction: After permit submission, guest reduction does not typically result in a refund for the reduced guests as permits are pre-issued.
Disputes & Resolution
- Contact us within 30 days of the cancellation or safari date with your written dispute and supporting evidence.
- We will review and respond within 7 business days with a reasoned decision.
- If the dispute remains unresolved, both parties agree to attempt good-faith mediation before pursuing legal action.
- All disputes are subject to Indian law and the jurisdiction stated in our Terms & Conditions.
Contact for Cancellations & Refunds
- Email: info@jeepsafaribookers.in — Subject: "Cancellation Request — [Booking Ref]"
- WhatsApp: +91-7683000401 (Send booking ref + cancellation request)
- Response Time: Within 4 business hours during Mon–Sat, 9 AM – 7 PM IST
Last updated: 2026
Overview
Welcome to Jeep Safari Bookers, a wildlife travel brand operated by B.A.T.S Traveller ("we", "our", or "us"). Please read this Disclaimer carefully before using our website or booking any services through us.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Disclaimer.
IMPORTANT OFFICIAL DISCLOSURE
We are NOT the official website, booking portal, representative, partner, franchise, or authorized agency of any National Park, Tiger Reserve, Forest Department, National Park Authority, State Government, or the Government of India.
We are an independent travel agency that assists travelers with:
- Safari Permit Booking Assistance
- Hotel & Resort Reservations
- Cab & Transportation Services
- Wildlife Tour Packages
- Complete Safari Trip Planning
All official safari permits are issued solely by the respective Forest Department or other authorized government authorities.
Independence & Affiliation
We are not affiliated with, associated with, authorized by, endorsed by, sponsored by, or connected in any way with:
- Any National Park or Tiger Reserve
- Any Forest Department or Wildlife Authority
- Any National Park Authority or Tiger Reserve Administration
- Any official Government Safari Booking Portal
- Any State or Central Government Department
- Any Tourism Board, Tourism Department, or Government Agency
- The Government of India or any State Government
Important Notice: Jeep Safari Bookers is a private travel agency that provides safari booking assistance, travel consultation, hotel reservations, transportation, and complete wildlife travel planning. We charge independent service and consultation fees for these services. We do not issue safari permits, exercise any governmental authority, or represent any government body, Forest Department, National Park Authority, or official booking portal. All official safari permits are issued solely by the respective Forest Department or other authorized government authorities in accordance with their rules and regulations.
Trademarks & References
All trademarks, service marks, logos, trade names, National Park names, Tiger Reserve names, Wildlife Sanctuary names, safari zone names, destination names, and other references appearing on this website are used solely for identification, informational, and descriptive purposes to assist travelers in understanding the destinations and services for which we provide booking assistance.
The use of such names or references does not imply any affiliation, association, sponsorship, endorsement, authorization, approval, partnership, or official relationship between Jeep Safari Bookers (a brand of B.A.T.S Traveller) and any National Park, Forest Department, Wildlife Authority, Tiger Reserve Administration, Government Department, Tourism Board, or any other public or private organization.
All trademarks, logos, and brand names remain the exclusive property of their respective owners. Jeep Safari Bookers claims no ownership or proprietary rights over any third-party trademarks or official names displayed on this website.
References to National Parks, Tiger Reserves, safari zones, or government authorities are made only to identify travel destinations and explain the independent travel assistance, safari booking coordination, and related services offered by Jeep Safari Bookers.
Permits, Availability & Wildlife Sightings
Certain aspects of your safari experience are governed by government authorities, natural conditions, and third-party service providers, and are therefore beyond the control of Jeep Safari Bookers. Accordingly, we cannot guarantee or be held responsible for:
- Availability, approval, rejection, modification, or cancellation of safari permits.
- Allocation of safari zones, gates, vehicles, guides, or safari slots by the respective Forest Department or authorized government authorities.
- Entry permissions, park regulations, operating hours, safari timings, or seasonal closures.
- Availability of hotels, resorts, transportation, or other third-party travel services.
- Changes in pricing, government fees, taxes, or statutory charges imposed by relevant authorities.
- Delays, cancellations, or disruptions caused by weather conditions, road closures, natural disasters, force majeure events, technical issues, or government orders.
- Temporary closure of parks, safari zones, or tourism activities due to conservation efforts, wildlife management, public safety, or administrative reasons.
Wildlife Sightings
Wildlife safaris take place in natural habitats where animal movement is entirely unpredictable. Sightings of tigers, leopards, rhinoceroses, elephants, birds, or any other wildlife cannot be guaranteed by Jeep Safari Bookers, the Forest Department, safari operators, guides, or any third-party service provider.
By booking a safari, you acknowledge and accept that wildlife sightings depend entirely on natural conditions, animal behaviour, weather, and other factors beyond human control.
Information Accuracy
The information published on this website is provided for general travel information, safari planning, and booking assistance purposes only. While Jeep Safari Bookers makes reasonable efforts to ensure that the information presented is accurate, current, and reliable, we do not guarantee that all content will always be complete, accurate, or up to date.
The following information is subject to change without prior notice and is determined by the respective Forest Department, National Park Authority, government authorities, or third-party service providers:
- Safari permit availability and booking status
- Government permit fees, taxes, and other statutory charges
- Safari timings, operating schedules, and seasonal closures
- Safari zones, entry gates, and vehicle allocations
- National Park rules, regulations, and visitor guidelines
- Hotel, resort, and transportation availability and pricing
- Wildlife tourism policies and operational procedures
Jeep Safari Bookers shall not be responsible for any loss, inconvenience, or damages arising from changes made by government authorities or third-party service providers after the publication of information on this website.
We recommend that travelers carefully review their booking confirmations and comply with the latest instructions issued by the respective Forest Department or other authorized authorities before undertaking their safari or related travel.
Our Intermediary Role
Our role is limited to planning, coordinating, and facilitating travel-related services on behalf of our customers.
To provide a complete safari experience, we coordinate with independent third-party service providers, which may include:
- Forest Departments and authorized government authorities (for safari permit processing)
- Hotels, resorts, and jungle lodges
- Transportation providers, cab operators, and transfer services
- Safari vehicle operators, guides, and other authorized safari service providers
- Local travel coordinators and destination partners
Our services include travel consultation, safari booking assistance, accommodation arrangements, transportation coordination, itinerary planning, and customer support. We charge independent service and consultation fees for these professional services.
The actual delivery and operation of safari permits, park entry, accommodation, transportation, safari vehicles, guides, and other travel services are the responsibility of the respective government authorities or third-party service providers. Accordingly, Jeep Safari Bookers does not own, manage, operate, or control these services and cannot be held responsible for their acts, omissions, operational decisions, delays, cancellations, or service quality.
By using our services, you acknowledge that Jeep Safari Bookers acts solely as a travel intermediary and facilitator, and not as the provider or operator of the underlying safari, accommodation, transportation, or other third-party services.
Liability
Jeep Safari Bookers acts solely as an Independent Travel Agency & Safari Booking Assistance Platform. Our responsibility is limited to providing travel consultation, safari booking assistance, and coordination services.
To the maximum extent permitted by applicable law, Jeep Safari Bookers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss, damage, expense, delay, or inconvenience arising from or related to:
- Decisions, operational changes, restrictions, or directives issued by the Forest Department, National Park Authorities, Wildlife Authorities, or any government agency.
- Rejection, cancellation, suspension, modification, delay, or non-availability of safari permits or park entry permissions.
- Changes in safari zones, gates, vehicles, guides, timings, routes, permit charges, or other operational arrangements determined by the relevant authorities.
- Delays, cancellations, disruptions, or interruptions caused by weather conditions, natural disasters, road closures, technical failures, strikes, pandemics, government restrictions, or other force majeure events.
- Wildlife non-sightings or changes in wildlife movement, animal behaviour, habitat conditions, or other natural occurrences beyond human control.
- Acts, omissions, negligence, delays, cancellations, overbooking, or service deficiencies of third-party service providers, including hotels, resorts, transportation providers, safari vehicle operators, guides, or other travel partners.
- Loss, theft, damage, or misplacement of personal belongings during travel or while using third-party services.
- Personal injury, illness, accidents, medical emergencies, or death occurring during or in connection with the safari or related travel activities, except where such liability cannot be excluded under applicable law.
- Any loss or damage arising from inaccurate, incomplete, or incorrect information provided by the customer during the booking process.
Our liability, if any, shall be limited solely to the service fee charged by Jeep Safari Bookers for the specific booking giving rise to the claim and shall not extend to government permit fees, hotel charges, transportation costs, or amounts paid to third-party service providers, except where such limitation is prohibited by applicable law.
Nothing in this Disclaimer excludes or limits any liability that cannot be excluded or limited under applicable Indian law.
Acceptance of Terms
By accessing, browsing, or using this website, or by booking or using any services offered by Jeep Safari Bookers, you acknowledge that you have read, understood, and agreed to be bound by this Disclaimer.
You further acknowledge and agree that your use of this website and our services constitutes acceptance of our Terms & Conditions, Privacy Policy, Cancellation & Refund Policy, and all other applicable policies published on this website.
If you do not agree with any part of this Disclaimer or our policies, you should refrain from using this website or booking any services through Jeep Safari Bookers.
Your continued access to or use of our website and services after any updates to this Disclaimer constitutes your acceptance of the revised version.
Entity Details
Entity Details
Legal Business Name
B.A.T.S Traveller
Brand Name
Jeep Safari Bookers
Business Type
Proprietorship Firm
Nature of Business
Independent Travel Agency & Safari Booking Assistance Platform
Services Offered
Safari Permit Booking Assistance, Wildlife Travel Planning, Hotel & Resort Reservations, Transportation Coordination, Tour Packages, and Related Travel Consultation Services.
Website
https://jeepsafaribookers.in
Email
info@jeepsafaribookers.in
Support Email
support@jeepsafaribookers.in
Sales Email
sales@jeepsafaribookers.in
Customer Support
+91-7683000401
Business Address
Block Kamna, 28-B-D, Vaishali Road Extension,
Ghaziabad, Uttar Pradesh – 201010, India
GSTIN
09IFOPS6366N1Z3
Business Hours
Monday – Sunday | 9:00 AM – 10:00 PM (IST)